Understand how your donors give to unlock their generosity. Donor segmentation is essential to every nonprofit’s toolkit. It involves the process of categorizing supporters into groups based on shared qualities and characteristics. This allows nonprofits to efficiently personalize interactions and communications to develop relationships with a large number of supporters at once. Segmentation creates a
“TWO LOVERS” BY CARLA JAY HARRIS/WWW.LUISDEJESUS.COM/ARTISTS/CARLA-JAY-HARRIS Editors’ note: This article is from NPQ’s spring 2023 issue, “The Space Beyond: Building the Way.” When Aria Florant, cofounder of Liberation Ventures, told her audience at the Grantmakers for Effective Organizations’ 2022 national conference that “[the project of] reparations needs to shock the system, needs to disrupt White supremacist
Image Credit: Carlos Lozano on unsplash.com Conventional thinking often suggests that the people most vulnerable to climate change are those most directly hit—the individuals who experience the most damage in a flood, for example. However, recent research suggests that this is not the case. Instead, the question of who is most impacted by climate disasters has
Donor Cultivation. Customer Service. Are they the same, similar, or unrelated? Are your donors also your customers? This is an important question. Like philanthropy, customer service is uniquely American. Or, at least, American culture has put an indelible stamp on both. On a recent European trip, my spouse mentioned that the waiter never asked us
Image Credit: Earl Wilcox on unsplash.com The latest Intergovernmental Panel on Climate Change report estimates that over the next three decades, climate change will force close to 143 million people to leave their homes. In both India and the US, climate migration has already begun, particularly in coastal areas and river deltas that are vulnerable to
